Even if our homes and offices are more hygienic and cleaner than they used to be, pest controllers still have a lot to do. In order to manage the varied tasks well, more and more exterminators are relying on digital deployment planning.
Whether rats or cockroaches, wasp nests or bed bugs – nobody likes vermin in the house. In many cases, they not only cause disgust, they can also cause disease and damage. As soon as the first signs of an infestation appear, pest control companies should be contacted. Jana Hofmann works for one. Your area of application are the major cities in the east of the Ruhr. Here she coordinates all orders for the company’s eleven exterminators.
Her enjoyment of her job is due to her new platform, a deployment planning software. Instead of a daily service consultation or on order slips, it distributes the orders received in a purely digital manner. An example: rats were discovered in a cellar in the north of Dortmund. The property management asks for a timely appointment. For example In the digital calendar, Jana sees that her colleague is nearby on Friday morning and has a free time slot. So she books him in for the new assignment. Jörg learns about the new order immediately on his tablet – because the software saves all data in the cloud. Addresses, contact persons and order details are immediately synchronized for all employees.
Plan assignments in an agile and forward-looking manner
With the help of digital resource planning, Jana can make changes at short notice very flexibly. If a colleague’s job takes significantly longer than planned, she assigns the subsequent job to another colleague who has more “room” in the daily schedule using drag & drop. He will find out about this directly via a push message on his smartphone. The “Mobile warehouse” plug-in is particularly helpful for this. This enables Jana to see which materials the colleagues have on board in their vehicles – so she can be sure that the exterminator that has been booked is guaranteed to have all the necessary insecticides with him and does not have to go back to the warehouse.
Pest fighters don’t just come when the going gets tough. They dedicate a large part of their work to the prevention of pest infestations. Pigeon spikes or boiler rooms are checked for rat tracks at regular intervals. Jana can automate these recurring appointments and provide them with checklists. All the important steps for the control appointments are laid out in it, so that colleagues do not forget anything.
Issue invoices faster, have a better overview of important business processes
The operations’ liquidity has also increased as a result of the software. Since exterminators enter their operating hours and materials used in the app immediately after each order, the accounting department collects all of the necessary details to issue invoices. Originally, it took several days for the paper slips to appear in the company file system to be processed.
The integrated analysis of previous and planned orders, as well as resource usage evaluations, provide the manager with a whole different perspective on his company’s critical operations. For him, one thing is certain: the software investment has paid off, as many processes are now running more efficiently and dynamically.